Telephone and live chat support is available Monday - Friday from 8am - 5pm (PST), excluding holidays. Please call 760.480.4942 or click on our live support icon that appears at the top of our home page.

For email support, please use the trouble ticketing system in your Nixracks Control Panel or send an email directly to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . To help us better serve you, please provide your account ID or username.

If you have an emergency situation occurring outside of our normal business hours, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it .